Laughs & Learning

Around the Bonfire

At Bonfire Training, fun isn't just a buzzword; it's a way of life. Gather around the bonfire and join in the fun!

Campfire Stories

Dish with Dez

Dish with Dez

Watch Dish with Dez >

Moments with Mary

Moments with Mary

Watch Moments with Mary >

Lisa's Library

Lisa's Library

Watch Lisa's Library >

Get Your Read On

If reading is your jam, then this section is for you! Learn about the latest in customer service and leadership development.

The Fundamentals of Effective Customer Service Training Programs

Enhancing Patient Experience: Best Practices in Healthcare Customer Service

From Good to Great: Elevating Customer Service with Tailored Training Solutions

Go-to Resources

You need 'em, we got 'em. Enjoy!

Game Changers

Game Changers

Customer Service Essentials

Have a Laugh

Poor Customer Service | Fawlty Towers

Bad Customer Service | Seinfeld

Fun with New Customers - Kicking & Screaming

Trainer Dez on Supermarket Sweep

Ellen - Your Call is Important to Us

Seinfeld - Dry Cleaning

Friends - Phoebe Works at Empire Office Supplies

Meet the Parents - Greg Has to Wait

Seinfeld - The Soup Nazi

RFP - Say No to Spec

Airplane! - Roger, Roger

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